Frequently Asked Questions

Looking for more information on exotic car transport or classic car shipping? Get your important shipment paperwork online, including the following documents:

What is door-to-door transport?

With door-to-door transport, you don’t have to go to a terminal to ship your vehicle or accept delivery. We pick vehicles up at residences, offices or any other place you designate. (Pickup and delivery is subject to accessibility and local laws.)
Call (866) 582-3185 to schedule your shipment. You can also inquire via email at sales@passporttransport.com for a quote.
Generally, we require a seven-day window for pickups, depending on location. For an additional fee, Passport Transport offers date-specific pickup and delivery.
Dispatch times vary depending on origin and destination locations. For an accurate transit time quote, please call 866.582.3185. It is important to remember, drivers are limited by law to a specific number of miles and hours per day. Other variables that may affect transit times include deliveries along the way, severe weather and road conditions.
This practice is discouraged. Additional items may shift during transit, damaging the vehicle’s interior. Passport Transport is not liable for any damage caused to/by loose items during transit. Additional contents may also block the driver’s view when loading your vehicle or add additional weight to the vehicle. For more information on packing your vehicle, visit our Transport Tips page.

Yes. We regularly ship motorcycles and inoperable vehicles and specialize in shipping unusual vehicles, including antique, specialty and classic automobiles. Inoperable vehicles must roll and steer and can be shipped for an additional $150 fee. Extra parts are accepted on a case-by-case basis, and an additional fee may apply.

Please refer to our Transport Tips when preparing your car for shipment.

What types of payment does Passport Transport accept?

You may pay by MasterCard®, Visa® Card or American Express® Card prior to pickup or you may pay at delivery with a cashier’s check, money order or cash.

How can I track my shipment or get a shipping update?

To track your vehicle or get an update on your vehicle’s status, call 866.582.3185 or email Sales@PassportTransport.com

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